Privacy Policy
This policy explains the information used to operate the educational portal and protect member access.
Last updated: 31 July 2026
Information handled by the portal
- Member identity and contact details such as name, member code, and phone number.
- Profile information voluntarily provided for unit records, including family or blood-donor details where applicable.
- Educational subscriptions, payment-status, receipt, and transaction-reference information.
- Authentication, session, device, request, and audit information needed to secure the portal.
- Support messages and contact details submitted when assistance is requested.
How information is used
- To authenticate members and authorised administrators.
- To maintain member records and display relevant subscriptions information.
- To verify, record, reconcile, and report payments.
- To provide receipts, support, security monitoring, and an accountable audit history.
- To prevent duplicate, unauthorised, or fraudulent activity.
Payment and service providers
Information required to process or verify a payment may be shared with the approved payment provider and infrastructure providers that operate the portal. These providers process information under their own applicable terms and privacy practices.
Storage, access, and retention
Access is limited according to member and administrator permissions. Records may be retained where needed for payment history, audit, security, dispute resolution, and applicable organisational or legal requirements.
Your choices
Members may contact the unit to report inaccurate profile information or ask a privacy-related question. Some historical transaction and audit records may need to be preserved.
Contact the unit